Call Your Spa
Here at Call Your Spa (“we,” “our,” or “us”), we gather certain information from our visitors, users, customers, subscribers, and other people who come into contact with us (“you” or “your”). We understand that your privacy is very important. This Privacy Policy outlines how we and our related bodies, both corporate and associates, collect, hold, use, and disclose personal information. We gather and use this information to not only provide services but to continually improve our services for the benefit of our users. We may share this information among our affiliates or sites that we own, and all such sharing of information is governed under this Privacy Policy. We won’t continuously spam you with unwanted junk mail, and all our optional communications can be unsubscribed from.
In general, the information we collect from you will be used in some or all of the following ways:
- To communicate with you.
- To provide our services, including arranging providers.
- To provide you with relevant service information.
- To help us improve our services and products.
By accessing or using our software applications and websites, including www.callyourspa.com and our mobile apps (“Platform”), or any of our services (“Services”), you acknowledge and agree to this Privacy Policy and agree to our Terms of Service, which can be viewed on Terms of Service.
Personal Information
We collect and hold personal information you provide during your use of the Platform or our Services. The kind of information we may collect and hold includes your name, address, email address, telephone number, mobile number, geographic location, gender, birth date, bank account details, cookies, IP logs, and any other information you provide to us when you use the Platform or our Services.
If you use a location-enabled Call Your Spa service or platform feature, if you allow us, we receive and process information about your precise location (for example, through GPS signals sent by your mobile device). We may also collect the precise location of your device when the app is running in the foreground, background, or when the app is closed. We may also use a range of different technologies to confirm your location. When you use the Services, we also infer the general location of your device and the geographic regions our users come from. For example, your IP address may indicate your general geographic region.
We will generally gather personal information about you directly by way of online forms and other documents or information you submit to us (whether in paper or electronic form), correspondence you provide to us, and telephone calls or meetings with you.
We are committed to complying with all applicable privacy laws. We value our users and will only use your personal information in accordance with this Privacy Policy.
How We Use Personal Information
- Unless otherwise required or permitted by law, we will only use your personal information in accordance with this Privacy Policy, including the following purposes:
- To provide you with the best possible service in supplying you with our goods and services, including to transact services with us that you have expressly or impliedly consented to in accordance with our Terms of Service.
- To answer any questions or inquiries you direct to us.
- To provide you with marketing materials in relation to offers, specials, products, and services we have available from time to time.
- For our internal management purposes, to manage our relationship with you and handle payments.
- For purposes necessary to comply with any federal, state, and local laws and law enforcement requests.
- In exceptional circumstances, to prevent a threat to life or health.
- For insurance claims or proposals requiring disclosure of personal or sensitive information.
- If we are unable to collect personal information relating to you, we may be unable to provide you with the goods or services you require or continue our relationship with you.
Bank Details and Payment Information
We may require you to provide your bank account and credit card details to us or our third-party service providers (including payment gateways). These details may be used to process payments, refunds, or applicable charges.
Disclosure of Your Personal Information
- We may disclose personal information to the following:
- Contractors, consultants, advisers, associates, partners, and related entities.
- Courts or tribunals in connection with legal requirements.
- Other entities with your consent or as permitted by law.
Security Measures
We use commercial software and systems to safeguard personal information from unauthorized access, modification, or disclosure. However, we cannot guarantee complete security over the Internet and advise you to remain cautious.
Direct Marketing Communications
From time to time, we may use your personal information to send you promotional materials, newsletters, and offers. You can unsubscribe at any time by following the instructions provided in these communications or by contacting us at info@callyourspa.com.
Cookies and Analytics
We use cookies to improve your experience on our Platform. Third-party advertisers may also place cookies for analytics purposes. You can disable cookies in your browser settings, but this may affect your use of the Platform.
Children’s Privacy
The Platform and Services are for users 18 years or older. Minors require consent from a parent or guardian who will remain responsible for the account.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on the Platform. We encourage you to review this policy regularly.
Contact Us
For any privacy-related inquiries, complaints, or requests, contact us at: Call Your Spa
Address: 1630 30TH ST, Boulder, CO, United States, Colorado
Phone: (888) 398-1561
General Email: info@callyourspa.com
Booking Email: booking@callyourspa.com
We will endeavor to resolve the matter promptly.